Contact Us
To check the status of your application, visit the Online Incentive Center by logging into your Pacific Power My Account or by using the guest login option. Please allow 48 hours for your online application to load in our system. If you applied by mail, please allow 7-10 days.
Before you get in touch, please visit our Frequently Asked Questions page and you might find an instant answer to your question.
Incentive Application Support
Have you already applied? To check the status of your application, visit the Online Incentive Center by logging into your Pacific Power My Account or by using the guest login.
For other incentive application support questions, please email us at [email protected] We will respond to your inquiry within one to two business days.
Business hours are M – F, 8 a.m. to 5 p.m. PST
Mail incentive applications to:
Home Energy Savings
825 NE Multnomah Street
Portland, OR 97232
Trade Ally Inquiries
Contractors and Raters can email us at [email protected]
For contractors with questions about multifamily projects, please email us at
[email protected]
You can also call us at 1-855-805-7231
Business hours are M – F, 8 a.m. to 5 p.m. PST
Utility Billing & Service Inquiries
Business hours: 24 hour service, 7 days a week
Call toll free: 1-888-221-7070
