Ductless Heat Pump

Get up to $1,000 cash back

Manufactured homes ductless heat pumps

Ductless Heat Pump

Get up to $1,000 cash back

Go ductless and find your comfort zone

Make the move to a ductless heat pump and earn up to $1,000 cash back on your purchase. It’s a simple upgrade that’s fare more efficent than baseboard and wall heaters. Enjoy savings of up to 50 percent on your heating and cooling costs, and with no invasive ductowrk, installationg is easy and affordable.

Qualifications & Incentives


Equipment Purchases and Services Customer Incentive
Ductless heat pump
9.0 Heading Seasonal Performance Factor (HSPF)


CTA-2045 Compliant Heat Pump Incentives
Customer/Trade Ally Incentive $100
  • Incentive is available for qualifying heat pump upgrades, heat pump conversions, and ductless heat pump.
  • Incentive is available to either the Trade Ally or the customer, but not both.
  • Heat pump must meet ANSI/CTA-2045 requirements for demand response capability in order to qualify for this incentive.
  • Home and product must meet all of the necessary requirements listed below in order to qualify for this incentive.
  • Proof of ANSI/CTA-2045 compliance must be included with application.

Ensure the home qualifies:

  • Must be an existing manufactured home, not new construction
  • Gas, Oil, Wood heating, pellet stoves, and propane conversions do not qualify

 Requirements for ductless heat pumps:

  • Minimum 9.0 HSPF (Heating Seasonal Performance Factor)
  • Work must be completed by a Program-Qualified Contractor listed on the Program-Eligible HVAC Contractor List.
  • Equipment must be installed according to specification outlined in the Washington Technical Specification Manual
  • Previous primary heat  source must have been a permanently installed ductless electric resistance heating system (e.g. electric baseboard, electric ceiling/wall heat)
  • Ductless heat pump must be a new AHRI (Air Conditioning, Heating, and Refrigeration Institute) rated ductless (mini-split) system and must be listed on the AHRI Certified Directory: ahridirectory.org
  • Ductless heat pump must employ an inverter driven outdoor compressor until and a variable speed fan for indoor blower and be fully ductless
  • Must have at least on indoor head installed in the primary living space
  • Homes 3,500 square feet or less may qualify for one unit, while homes greater than 3,500 square feel may qualify for two units. Homes greater than 3,500 square feet requiring more than two units may apply for additional incentives (additional documentation required, contact program for more information)
  • Incentive is not offered to customers replacing an existing ducted heat pump

 Additional program rules:

  • Submit all documents within 90 days of the qualifying service completion date
  • ductless heat pump must be installed within 90 days of purchase
  • incentive may not exceed the total cost of the project

 Required documents:

  • Heat Pump Application, completed and signed *
  • Itemized receipt or contractor invoice
    • Product and/or installation costs (materials, labor, service)
    • Model number: indoor and outdoor
    • Date work initiated
    • Date work completed
    • Trade ally business name
  • AHRI certificate
  • Third Party Payment Addendum (only for homeowners and other third-party entities not listed on account and applying for incentives)
  • IRS W-9 Form, if applicable **
    * If mailing, please make copies for your records and note the date mailed on the application
    ** Applicable only to business and non-individual customers, including landlords, applying for incentives

Please see the Incentive Application for a list of required documentation and additional terms and conditions. Incentives are subject to Washington Utilities and Transportation Commission approval and may change with 45 days notice. Additional terms and conditions may apply.


Customer Eligibility

Residential electric customers residing in the state of Washington who purchase their electricity from Pacific Power on rate schedules 16, 17 or 18 qualify. Landlords who own rental properties served by the company in the state of Washington where the tenant is billed on rate schedules 16, 17 or 18 also qualify for this program. You can locate your rate schedule on your bill or by calling 1-888-221-7070. Incentive checks are only issued in the name of the Pacific Power accountholder.

How to Apply

Prior to starting a project, find a contractor on the Washington Qualified Contractors list. Note that select incentives must be completed by a Qualified Contractor. Review the incentive application with your contractor to determine eligibility requirements, incentive qualifications and review the list of required documents to submit for an incentive.

Incentive checks are issued within six weeks of receipt of the completed and approved incentive application. Please allow for mail delivery time. Incentives are not to exceed the purchase price of the equipment or service. Equipment and service work may be inspected for compliance. Incentives are subject to Washington Utilities and Transportation Commission approval and may change with 45 days notice. Additional terms and conditions may apply.

Have you already applied? Track your incentive status. Please allow 48 hours for your application to load in our system.